FAQs
Yes. All our perfumes are 100% original and authentic. Every bottle comes with a QR code that can be verified at verify.fragranceworld.ae.
Most of our fragrances are Eau de Parfum (EDP) or higher concentration and typically last 6–10 hours, depending on skin type and usage.
A: We currently sell through select retail partners, but our full collection is available online for easy access and delivery worldwide.
Yes. Cash on Delivery (COD) is available across the UAE. Additional charges may apply.
Orders can be cancelled or modified before dispatch only. Returns or replacements are accepted only for damaged, defective, or incorrect items, reported within 24 hours of delivery.
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
UAE: 1–2 business days
GCC Countries: 3–5 business days
Rest of the World: 5–10 business days
A: Shipping is free in the UAE on orders above AED 200. International shipping rates are calculated at checkout based on destination.
A: Please contact our support team within 48 hours of delivery with pictures of the packaging and product. We’ll resolve it quickly.
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
A: Simply browse our collection, add your desired products to the cart, and follow the checkout process to complete your purchase.
A: Once your order is shipped, you'll receive a tracking link via email or SMS.
A: Orders can only be modified or cancelled within 2 hours of placement. Please contact our support team immediately if needed.
A: Please check your spam or promotions folder. If it’s not there, contact us with your name and email ID used during checkout.
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
A: Yes, our perfumes are made with premium ingredients and designed to be long-lasting, often comparable to luxury designer fragrances.
A: We offer a wide range — from fresh and floral to oriental, woody, musky, and oud-inspired blends.
A: Absolutely. Fragrance World is a cruelty-free brand. We do not test any of our products on animals.
A: Store your perfume in a cool, dry place away from direct sunlight to preserve its quality and longevity.