At French Avenue, we are committed to providing a seamless and efficient delivery experience for our customers. Please find our updated shipping policy below:

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UAE Region

• Free shipping on orders above AED 100.
• For orders below AED 100, a shipping fee of AED 10 applies.
• Cash on Delivery (COD) is available at a flat fee of AED 100.

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General Shipping Information

- Orders are processed within 2–3 business days and shipped via our trusted logistics partners

- Delivery timelines vary by destination and are displayed at checkout

- Shipping charges are non-refundable in case of returns or cancellations after dispatch

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📞 Need Help?

For any shipping-related inquiries, feel free to:

- Location: Al Owais Business Tower, Office no: 806, 53, 24 Street, Al Sabkha, Deira, Dubai
- Email: fwconnect@ghuroobnet.com
- WhatsApp:  +971 569921591

- Working Hours: Monday to Saturday, 9:00 AM – 6:00 PM